September 12, 2024 | Insights

Debt Financing for Deep Tech: Hardware as a Service Model

Venture Banking

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By Matt Trotter, Managing Director, Venture Banking

As your hardware company transitions to a HaaS model, you’ll need to understand the financing options that can cover your working capital gap.  

What You Need to Know

  • Transitioning to a Hardware as a Service (HaaS) model can provide deep tech hardware companies with recurring revenue and built-in customer retention, but it also creates significant cash flow challenges and requires new funding strategies.
  • Engage early with lenders to successfully navigate the complexities of HaaS, including debt financing options and how to optimize contract terms. 
  • Best practices for HaaS borrowing include choosing the right financing partner, structuring contracts wisely, and considering factors such as venture risk, contract value, residual asset value, and cost scalability.

In recent years, more deep tech hardware companies have transitioned toward a Hardware as a Service (HaaS) model, also known as an operational expenditures (OpEx) model. In this business model, companies offer their hardware to customers as a managed service rather than a one-time purchase.

HaaS can be advantageous on both sides. It lets customers avoid a sizable upfront payment and access later updates while the company gains a recurring revenue stream, built-in customer retention, and ongoing data insights. 
However, despite these advantages, choosing HaaS means drastically changing your company’s cash flow and operational dynamics. As a financial decision-maker, you should prepare to navigate new funding complexities, including your debt financing options.

What Funding Challenges Does the Hardware as a Service Model Pose? 

Hardfin financing closing the funding gap

Traditional hardware sales involve direct transactions where companies receive immediate payment for the hardware. Transitioning to a HaaS model means companies collect payments through subscription fees over time (though often in addition to substantial one-time payments). 

“Transitioning to a HaaS model means companies collect cash on a subscription basis as part of a longer-term customer relationship,” says Zachary Kimball, founder & CEO of Hardfin, a software provider that automates hardware financial operations. “This often means hardware companies have upside-down cash flow for a year or more on each deal.”

This shift can significantly strain finances, as initial quarters—or even years—may see more cash going out than coming in. Due to the delayed nature of their cash flows, these companies often face long-term working capital gaps. Your company’s investments in maintenance and updates that support the subscription-based model may lead to further financial strain during this time.

When Is the Right Time to Explore Hardware as a Service Debt Financing? 


It’s sooner than you think. It’s critical to explore your financing options early in the commercialization phase. Engaging with potential lenders early helps firms understand the available financial products and the criteria to secure a loan. 

The structure of customer contracts, including cancellation policies and payment terms, affects whether the contract can be financed successfully later in the process. For instance, the consumption model, where the customer pays for what they use, may seem convenient initially but is typically more challenging to finance later on. 

You could leverage equipment debt or venture capital for your early pilot customers. However, as soon as you get a sense of product-market fit and customer adoption, you should consider exploring HaaS debt lending terms. By starting early, you can leverage the insights you gain from these early customer interactions and optimize contract terms in a way that will be attractive to debt providers. 

“I often talk to founders or finance leaders at early-stage deep tech companies looking for debt for the first time,” says Kimball. “They did a bunch of customer deals but haven’t given any thought to how their contract structure impacts financing and accounting. Sometimes they end up in a tough position as a result and can’t access debt at all.”

Case Study: A Robotics Company with a Hardware as a Service Model 

  • A robotics company (RC) is beginning commercialization and selling in a HaaS model. They put a $10MM HaaS debt facility in place with Stifel Bank, so they are well positioned to cover their working capital needs as they scale.
  • RC successfully completes a pilot with a customer who now wants to roll out to all their North American locations. This order will equate to 100 robots.
  • To build these robots, RC needs cash to order parts from the contract manufacturer. At a bill of materials (BOM) cost of $50,000, this will require $5MM in capital to fulfill the order.
  • RC submits an advance request to Stifel Bank for $5MM to cover the BOM cost of the robots, and Stifel Bank funds the advance request.
  • RC pays back the loan over three years using customer subscription payments.

Best Practices and Strategic Advice for Hardware as a Service Borrowing

“Companies should understand the financial landscape early so they can structure contracts wisely,” says Kimball. “This means choosing a financing partner early on—and picking the right one.”

Lender Considerations: It’s in your best interest to understand how debt providers think. When evaluating debt for your company, a lender may consider: 

  • Venture Risk: Analysis of the investors, the management team’s strength, intellectual property, and the company’s valuation.
  • Contract Value: The nature of your customers, contract lengths, and terms, including service history and cancellation policies.
  • Residual Asset Value: The resale potential of the hardware, its customization level, and asset distribution.

Cost and Scalability: It’s crucial to fully understand the cost of debt and incorporate it into your gross margin calculations. Assess how your financing facility can scale with your business and anticipate potential changes in structure or pricing.

Asset and Data Ownership: Consider the implications of asset and data ownership. With leasing companies, for instance, you may not retain ownership of the hardware, which could impact your control over the equipment, customer relationships, and access to valuable data.

Typical Hardware as a Service Lenders and Terms

Hardfin financing options HaaS bank debt for hardware manufacturers

Venture Banks: These institutions may have experience with deep tech HaaS companies and can provide debt financing solutions and other banking solutions tailored to your specific needs. The borrower retains ownership of the asset at all times.

Typical Venture Bank Terms

  • Structure: Term Loan
  • Commitment Amount: $1MM-$60MM
  • Borrowing Formula: Lender to finance up to 100% of the BOM cost associated with customer contracts representing a minimum total contract value (TCV). 
  • Draw Period: 12-18 months to borrow the funds
  • Repayment Period: 24-36 months
  • Interest Rates: Typically set at the WSJ prime rate plus 0.5-1.0% 
  • Warrants: Sometimes
  • Covenants: Sometimes
  • Lien: Blanket lien on all assets, excluding IP

Leasing Companies: These entities can provide equipment loans but may retain ownership rights to assets, posing potential risks and limitations for the hardware provider. 

Equipment Debt Funds: These offer financing solutions tailored to companies deploying capital-intensive hardware under service contracts. They are backed by limited partners who can be more flexible with lending terms but expect higher returns. 

The Forward-Thinking Potential of Hardware as a Service Debt Financing

Read the next article in the series: Debt Financing for Deep Tech: CapEx Sales Model

Financing a shift to a HaaS model presents unique challenges and opportunities. With foresight, deep tech companies can successfully navigate this transition and ensure their innovative service models are sustainable and scalable. 

“Companies should understand the financial landscape early so they can structure contracts wisely,” says Kimball. “This means choosing a financing partner early on—and picking the right one.”

At Stifel Bank Venture Banking, we specialize in understanding and supporting the complexities of HaaS financing. We’re here to help your company thrive in this evolving market. 

Talk to Stifel Bank Venture Banking deep tech financing expert Matt Trotter at mtrotter@stifelbank.com.

Written by

Matt Trotter

Matt Trotter

Managing Director

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